14-Day Refund Window
We want Kove to feel right for you. You may request a full refund within 14 days of your initial Pro purchase or a renewal charge — no questions asked for first-time buyers.
Eligibility
Refunds may be denied if there is clear evidence of abuse — for example, mass-saving thousands of articles or generating bulk audio immediately after purchase and then requesting a refund. We assess these on a good-faith basis.
Cancellation vs Refund
Cancelling your subscription stops future billing but does not, by itself, trigger a refund. You will keep Pro access until the end of the billing period you have already paid for. If you would also like a refund of the most recent charge, please email us within the 14-day window.
How to Request a Refund
Email support@getkove.app from the address on your account, with the subject line “Refund request”. Refunds are issued to the original payment method through Paddle and typically appear within 5–10 business days.
Contact
Questions? Use our Contact page or email support@getkove.app.